The humanization service of pharmacy dept. of Pok Oi Hospital of Beijing of China Rehabilitation Research Center is favorably noticed
Pharmacy/dispensary staff member Sun Yang ( Left) With Li Hui ' Right) Serving patient warmly. Leaderette: The care in every possible way is the most concrete behavior of the cultural and educational spirit of the hospital to the patient, it is not the place that the high precise technology reflects that the pharmacy dept. serves as the window, but this kind of warm and thoughtful hospitality of theirs can move the patient's heart most. Hope the attendants of each window of the centre can use sincerity, sincerity, sincerity, true feelings, to win the confidence of each patient, enable every service link of our academy, all become course of letting the patient enjoy the warm service, let us make contribution together for making a hospital which patients trusts. Recently, it was woman patient Liu Zheng of fifty years old that sent a commendatory letter to the pharmacy dept. cherishing the grateful feeling, offer one's own enthusiasm serve, show hearty thanks for many years to Yang, Li Hui two young comrade Sun, clinic of pharmacy/dispensary. She says excitedly: "The medical personnel of Pok Oi Hospital not only helps me to treat the illness of the body with the consummate medical skill, regarded as the staff members who serve the pharmacy dept. of the window, especially Sun Yang, two comrades Li Hui's hospitable service, been making my heart warm all the time " . Patient Liu, due to leg disease, the our academy has carried on the outpatient service for many years. Should the our academies come to seek medical advice to all rely on the crutches each time, it is very inconvenient to take action. Sun Yang, two comrades Li Hui in the pharmacy/dispensary watch with the tail of one's eye, writes in the heart. See her get it filled each time, care about her voluntarily, tries hard to offer the convenience to her, reduce her to line up for time, let her take medicines away in shortest time, let this patient move very much. The picture is the staff members of the outpatient pharmacy/Outpatient dispensary, according to the characteristic of the open counter, notice that carries on the intimate exchange with the patient at work, the pharmacy dept. is a young team. Two comrade's good services of Sun Yang, Li Hui, is the epitome of the whole collective mental attitude of pharmacy dept.. In recent years, a group of outstanding young workers whom Corey absorbed in successively. The department pays great attention to the ideological education of them, often organize everybody to participate in various politics and vocational study, encourage the intersection of everybody and knowledge not learnt on ordinary days, apply to, work in the middle going, improve one's own service consciousness and professional skill constantly, suggest ways and means for department's development actively, educate everybody to regard institute as the family, is conscientious and meticulous in work, act as the patient's close friend. The picture is that the staff members of pharmacy dept. check conscientiously that fetches medicines, make every effort to let every patient getting it filled go back with satisfaction. The comprehensive inpatient building of the centre has been since launching formally last September, the personnel of pharmacy dept. are under the leadership of high 30 jin of directors, in line with eager to meet the needs of the patient, think about what patient think about, help the patient's necessary principle, have made a series of procedure which meets the working environment of new outpatient building. The staff members of the outpatient pharmacy/Outpatient dispensary notice according to the characteristic of the open counter that carries on the intimate exchange with the patient at work, answer all the questions, friendly service, check that fetches medicines, accurate. Try hard to look after the patient having difficulty getting about specially, make every effort to let every patient getting it filled go back with satisfaction. Their warm and thoughtful hospitality, receive the favorably noticing extensively of patients. (Reporter of pharmacy dept. Yan Zheng)
|
No comments:
Post a Comment