For " satisfied " Set up " scale "

For " satisfied " Set up " scale "
It is reported ' Reporter Liu ZeLin) " it serve well, not high qualities to be, fine in medical ethics, satisfied in masses " So abstract a concept, the clear index that can be quantized, make it " satisfied " The activity has operability even more, become and appraise and instruct the medical organization to launch the standard of every work. August 31, the national health care system " satisfied " that holds in Haikou of Hainan Province Move about at the working conference of the third scene of districts, provinces (market) such as Hainan, Guangdong,etc. Method pay close attention to. It is reported, the department of public health of Hainan Province has made " satisfiedly " 4 big classes and 13 items amount to 67 indexes, every index has detailed feasible checking the main point, testing and assessing the standard, score, judged result and scoring actually, always divided into 1000 points, it is very easy to operate. Department of public health of Guangdong Province " Satisfied " Quantization resolve overall target into, serve well, not high quality and medical ethics fine and masses satisfied adding, dividing 6 great the intersection of event and 78 indexes together, every index has detailed and feasible standard of test and assessment,etc. separately, promote the medical organization to contrast " scale " Check and improve the service act. For example, the southern medical university attaches to the southern hospital and is in hospital to restricting equally key operation procedure and image inspection on day,etc. are being optimized and improved, make each the intersection of operation and time to shorten about 30 minute on average, first sets of operation begin a theatrical performance rate raise 26.6%. The first affiliated hospital outstanding problem and key link in the clinical practice of antibacterial medicine of Zhongshan University concentrate on managing, make clinic patient's antibacterial medicine rate of utilization drop to 15.2% from 20.3%, is in hospital patient's antibacterial medicine rate of utilization drops to 53.8% from 61.6%, the antibacterial medicine variety drops to 46 from 84. The People's Hospital, Haikou " Satisfied " The activity " The scale " Combine together with high-quality care, make, attend to the coverage rate of inpatient area of demonstration to up to 100% while being good, patient's satisfaction rises to 97.3% from 92.6%.

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