Three institutes Zhongshan try on the first day of new system The scene is all muddled up

Three institutes Zhongshan try on the first day of new system The scene is all muddled up
South Daily reports ' Reporter / items of celestial the intersection of monarch and intern / bright red set prescription yellow luxuriant growth cloud) Ministry of Public Health put forward " It doesn't exceed ten minutes to register " Is it possible on earth? Yesterday, Zhongshan University attached to the third hospital and tried on the first day because the new or old system switches over, the scene is all muddled up. The intersection of confused cause and the intersection of Zhongshan and three the intersection of institute and whom Ministry of Public Health require for make sure " Satisfied " It is caused and change the medical information card. Yesterday noon, this newspaper received to a large number of patients to complain, reflected three institutes of Zhongshan caused the patient to register time to lengthen by a wide margin because of changing the information card. The reporter catches up with seeing live, the registered letter hall on the first floor, already overstaffed, 10 windows of the scene have only opened six, each window has arranged twenty or thirty people. The staff members registering in the window have been already in a frantic rush, the patient waiting to see the doctor is that cries of discontent rise all round too. A lot of patients just find, the medical information card that oneself used originally has already become invalid while registering, demanded to do the new card, quarrel with staff members. A gentleman whose surname is Chen tells reporters, after he arranges the near team for half an hour, tell, need, handle new card staff member of registration office, then he come to apply for card centre apply for card, complex building, told and does not need to handle, he also returns back and continues lining up to register, when it's one's own turn to register, oneself is refused to register, has wasted one's own one and more than hours again. Registering the hall, there are experience -like small number patients. The reporter sees one there is putting at entry to the clinic hall " The warm suggestion " With " notice " ,Claim because clinic register system upgrade, require patient run new information, register behind the Carlos first. But obviously a lot of clients have not noticed the content on this notice. Because it has been already out of use that old information is blocked on the same day, cause some patients to make no adequate defense. The reporter will come the complex building will apply for card in the centre, will see that has already arranged the Manchus too in front of the information desk applying for card, complaint coming in the team to the renewal card frequently. An old lady says, oneself is refused while using the old card to register too, then demanded to come renewal card. She said she would speak the old card out of use on the notice notice of the hospital, and does not reach the hospital every day by oneself, so has not paid close attention to. She think hospital should give old card set up pieces of buffer one, let old card and new card use at the same time, the client holding the old card like this will not make no adequate defense, can save everybody's time too. The reporter is still applying for card the centre is knowing, a lot of people's card is done recently, come this can't use today, wonder very. The reporter notices, the course of applying for card entirely is time consuming about 5 minutes, charges 2 yuan. The staff members applying for card tell reporters, can't be registered without handling the new information card, and the new card can't change with the old card, must handle again, the original old card can retreat by the end of August. A patient tells reporters angrily: "Return fee of card for 2 yuan, should I come once again at the end of August? Actually should use the old card renewal card, it is in this way more convenient. " Are there patients that say, why does not the hospital use radio to notify and handle the new card? Why not write the notice a little more clear? Why can't prepare a little more sufficiently? Line up live number of people increase, about 3 point half afternoon, three institutes Zhongshan registered 10 at the window to all open at last. In order to put down the patient's dissatisfaction, the hospital has taken some measures too: Add and send staff members to lead the patient to handle and block newly, it is warm to release and point out the note at the gate of hall. When the reporter comes to the outpatient Office to inquire the situation, a staff member insisting on anonymity of office says, in order to respond to the requirement that Ministry of Public Health puts forward at the beginning of this month, make sure " satisfied " ,Help residents seek medical advice, three institutes of Zhongshan have changed the new office system. He says: "This is the first day when a new system changes, we are confused too. " This staff member claims, the hospital had already made the notice to the card matter of renewal two weeks ago. The nearby retired old comrade lives in a family to tell reporters in the pharmacy: "I nearly each come hospital diagnose the illness month, can attach No. to within 10 minutes while being few, the same too in the hospital of other the first, second and third. I spent half an hour lining up to register today, one was examined as a child, then the doctor sent me in three minutes. Ministry of Public Health claims ' register and line up not to exceed 10 minutes calculating through science and what long-term practice is summarized out ', was it so difficult why I line up to want? "

|