Chinese-Japan Friendship Hospital: Dig potentiality dig and there emerged a " second hospital " in one year

Chinese-Japan Friendship Hospital: Dig potentiality, dig and there emerged a " second hospital " in one year
Author: White the intersection of sword and peak, as one large-scale public hospital, how relieve day by day aggravating, seeing the doctor difficult? Ministry of Public Health takes the lead in offering and having no clinic on vacation in Chinese-Japan Friendship Hospital, optimize the service procedure, excavate and serve potentiality, has solved the difficult problem of seeking medical advice of seeing the doctor effectively. It accounts for average daily clinic to be quantity half the and when flat Mr. Li that foreign enterprise go to work busy with work. Recently, he has felt indistinctly liver is not very comfortable, then Saturday come to Chinese-Japan Friendship Hospital. He was originally still afraid that there were not experts to pay a home visit on weekend, but found, some super experts paid a home visit on weekend while registering, and routine inspection such as biochemistry, supersound, CT can be done. President Xu ShuQiang introduced, began in 2004, the hospital had no clinic on vacation to try hard to recommend, mainly facilitated working clan. The daily average clinic quantity when the festivals or holidays of the hospital, has already improved to nearly 3000 persons from opening 1500 persons in initial stage of examining at present, accounts for half of clinic quantity of hospital average day. This means, having increased nearly 300,000 persons and gone to a doctor in one year, it is equivalent to a clinic amount in year of second hospital one. Does not have clinic on vacation to pursue, could human resources be supported? As to this, Vice President Peng MingQiang thinks, so long as the hospital vitalizes manpower, arranges an orders according to class and grade rationally, can well bear. In order to promote serving efficiency, the procedure that the hospital still seeks medical advice optimally, adjust the overall arrangement of the clinic, expand the infusion space of clinic; Treat and cure the emergency call subregion, improve the landscaped roadway, treat and cure the critical serious disease patient in time; Expand clinic at night, set up special disease clinic of afternoon such as hypertension, movement obstacle. 90% of the experts can make an appointment in order to offer more high-quality convenient medical treatment service for the patient, registering the drawing room to build up and launch newly in 2010 of more than 300 square meters of hospital. During the clinic peak, the patient registers, pays dues for waiting time by original average 1.5 hours, shorten to half an hour. Register in the drawing room increasing electronic information, revealing contenting also while being newly-built, patient can while registered and lined up, understand at any time necessarily that registers the expert's my number information, contents such as time,etc. of paying a home visit. In 2009, this institute will open " 114 " Reserve by phone and register, the number of expert who can make an appointment in one week. This year, this institute opens the network and makes an appointment and registers to serve, reserve by phone it from hanging expert's number too, extending into ordinary number can make an appointment too. A greater, patient registers the ordinary number of 10 departments such as ENT dept., stomatology department, ophthalmology department with comparatively urgent demand after offering clinic quantity service in the first batch. At present, institute this have 374 pay a home visit expert accept, make an appointment, register, account for, pay a home visit 92% of expert. The hospital also examines and serves at night stomatology department, pediatrics, the clinic extends to 20 o'clock. Peng MingQiang says, makes a diagnosis and serves and also develops in the direction of finely melting in reservation of the hospital of this year. For example, in order to prevent the doctor from " failing to keep an appointment " Bring inconvenience for the patient, the hospital requires, because participate in the academic meeting the doctor pay a home visit on timing want to advance 3 days and ask for leave at least, the doctor arranging the money of the same age for patient in the convenient hospital substitutes. Spare a patient in the parking stall with the fast growth of the quantity of private car, the full phenomenon of hospital parking area is more and more outstanding. For this reason, the hospital proposes, the hospital should regard patient as the centre, spare a patient convenience. Since April of 2010, the hospital stipulates the vehicles of all workers can only stop at in the perimeter of the hospital, if enter the institute and park management to charge according to the social vehicle without exception. In order to relieve the difficulty that the worker parks in the perimeter of the hospital, the hospital asks the subdistrict office to cooperate with doing a large number of coordination work, guarantee workers can enjoy the preferential usufruct of the peripheral parking stall of the hospital. Nowadays, over 90% of the parking stalls in the courtyard, all park the patient's vehicle from 8 o'clock every morning to 11 o'clock a.m., the parking stall such as being bitter before the hospital gate disappears again " The long queue " ,The patient is very satisfied.

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