Chinese consumers call " Recall "

Chinese consumers call " Recall "
The safe tire of Korea S. is recalled and suspected of being involved in " Shirk the heavy work and choose the light " Fig. CFP our country studies and sets up defective product retrieving system since 2001, " the defective car products recalled the regulation " after issuing the first and recalling the relevant regulation in 2004, recall range expand toy for children and food, food recall, the intersection of electrical home appliances and the intersection of person who recall and to recall " mature period " other product to from car 2007 Still on the road. Compare foreign to meet defective products, recall enterprise, can offer spare machine, recall, offer amount of money compensate as method that consumer think about at the same time, consumers are in obvious weak tendency yet in the domestic products are recalled at present, shout in issue and does not answer, the defect is difficult to assert, are compensated and is far from being, recall Because corresponding laws and regulations " Absent " ,Compatriots are due to recall the difficult cash of the right. The masses of consumers call: "When can our recalling be in pace with world? " The efforts of recall of faulty automobiles waits to strengthen the first kind as our country the products that there are laws to abide by are recalled, recall of faulty automobiles has been implemented over the past 7 years, has accepted for manufacturing enterprise and car owner consumer gradually. From the beginning of this year, 35 have already happened in the recalling case of domestic auto market, it is domestic and importing nearly 40 car brands to involve, recalled " The question " The car total amount is close to 670,000. View from the point of recalling the number of times, it is Volvo XC60 at most, recall for up to 4 times in half a year. View from the point of recalling the quantity, the ones that arrange the top three are recalled sequentially: 233,000 new monarch majestic and new monarch recall and 156,000 fly degree and sharp point Fan recall and nearly 100,000 Masda 3 recall. However, recall of faulty automobiles China and foreign countries is different, before and after differ,it is rise from all around to make by car owner complaints domestic. 1,700,000 in the world of Toyota are recalled " Neglect " China Express repeatedly " Value the Chinese market most " Toyota,change by packs of face on but it is here recall. Continued last year and in the year before last " Even sit down " The auto market of China recalls the quantity roll " The star actor " And then, " Toyota is " This year become required by Chinese Quality Testing Bureau first " Make it clear " Car enterprise. In first quarter of this year, because some oil pipe cracks of engine position, some valves become flexible to cause the oil spill, Toyota recalls advanced style such as 1,700,000 Reeker and Sas, imperial crown in the whole world, but the relevant car owner in China was taken the initiative by Toyota at that time " Neglect " ,Initiate State Bureau of Quality Testing to get involved in the investigation. As to this, Toyota explains: The car throwing in the market of China's Mainland has not used the engine or fittings of the same existence defect. But in fact, the span is very long that date of production to recall products in Toyota, and present some similar style of the hidden danger of qualitying has sale on the Chinese market. The silk lake is CCTV " 315 parties " But correct oneself shortly after exposing Because CCTV " 315 parties " Exposed and exceed standard to use and return to the silk lake tire which is smelted the glue, is not merely recalled low efficiency by the relevant car owner's appeal in recalling from April, it abuses even more while just recalling for a full month by May 15 " Withdraw a confession " . Silk lake tire ( China) Chairman Li HanXie says: "Our products quality do not have any flaw, all examining reports reveal the products on lake of silk are qualified at present. " The silk lake tire is " Once carried on in a situation that product quality has no question " Recall spontaneously " . Originally, silk lake face Li Chinese Xie have " hint foreshadowing " early in the public the apologetic letter before this ,It is not enough to lead to the fact Tianjin factory is reported there is not the section according to the fact that the standard produces inside the company namely only acknowledge slipping because of the production ink and management is supervised, but have quality problems to say nothing about the products. Han Tai " hunch " Not June 10 of quality problem that you improperly use, State Bureau of Quality Testing some Korea S. safe tire have potential safety hazard send out the intersection of hunch and risk of tyre burst warn the notice probably, Han Tai issued and recalled the statement immediately. But what made the car owner shocked is, Han Tai only recalls " big tire " used for 246 large and medium sized passenger trains ,And the private car receiving much concern " The hunch " But the tire has not been involved. In fact, safe tire, Korea S. of South Korea, take advantage of, use the car the intersection of tire and market occupy nearly 20% share in China at present, to Volkswagen of the First Automobile Factory of China, the intersection of Hainan and the intersection of Masda,etc. and more thanth the intersection of completed car and the intersection of producer and complete network, have many use the intersection of Korea S. and safe the intersection of car and car owner of tire in on-line compliant recently: The tire presents quality problems such as the hunch, tyre burst,etc.. As to this, Han Tai's explanation is: " hunch " It is not a quality problem, relate to improperlying use under a lot of situations. Foreign capitals completed car and spare part trader why be while recalling for inside and outside different, before and after differ? Relevant experts point out, this kind of situation that should be recalled, conceal the defect; For concealing the automaker of the quality defect, " the defective car products recall the regulation " according to our country, it is only 30,000 yuan to fine at most. Because Toyota had not informed of the relevant car defects of the U.S. government and taken and recalled the measure in time last year, fined 16 million dollars. But for being easy to ensure the intersection of consumer and rights and interests, announcement new " whether the intersection of car and product recall, supervise management rule " according to last year Reveal, and then conceal the defect or refuse to recall, can subject to and recall the penalty of half the total value of vehicle to producing; Cooperate with whom defect investigate, if overdue to correct, sentence, fine while being more than 500,000 and less than 1 million yuan. Staff reporter Hu XiaoJing The food basically recalls and hopes for enterprises voluntarily " Untrustworthy " Three gather the intersection of cyanogen and the intersection of amine and milk power, dye steamed bun, mould, take the intersection of pharmaceutical and beverage and instant noodles Today, the food security question is stressed, how food recalls the system to implement, demand the solution urgently. A few days ago, " food recall regulation " that State Bureau of Quality Testing revise newly right away solicit opinion to the public. Time node,etc. that the new regulation recalls to the food stipulates clearer, stricterly. However, the new regulation lays particular emphasis on enterprise's " recalling voluntarily " recalling the means ,In the field of business to seem, this has obviously estimated the consciousness of enterprises too high. China throw the intersection of advisor and the intersection of food and the intersection of trade and researcher to good for army, say to reporter time revise, come on, watch from then on, can find, recall content, take, recall procedure to be succinct to take, recall time, take rapidly sternly, require that finding the food unsafe in the food manufacturing enterprise stops producing immediately, and submit the food to local quality supervision department within 3 days and recall and plan and take measures. But the problem lies in, " if transfer most initiatives to enterprises ' cooperate with on one's own initiative ', cause the intersection of implementation and difficulty of regulations strengthen undoubtedly, and food security very much difficult to really win guarantee. " Recall right of the food to give to enterprises " Awareness " ,Upset consumer. Qiu BaoChang, regimental commander of the Chinese Consumers' Association lawyer group, emphasizes, as the rule of a department, the efforts of " regulation " is obviously limited, the food should rise to regulations or even relevant law of the State Council while recalling the question, it is enough to supervise with punishment efforts like that. Staff reporter Hu XiaoJing It is bitter that the electrical home appliances recall consumers and sigh Passed recently, the defective electrical home appliances products of our national electric market recalled the incident and took place frequently, the intersection of Philip and hairdryer, foreign electrical home appliances, computer of Hewlett-Packard and TV set,etc. of Sony successively? Is Qian Yu �� Jin protected the skin? --Because forget that pulling out the plug may result in smoking and fire after frequently using, from May 31, Philip recalls three portable collapsible hairdryers to produce during January of 2011 of January of 2008 in China, involve 1,756,000 altogehter of quantity. --June 2, because production technology issue result in battery core easy to melt or scorch outer cover of product while being overheated use, Hewlett-Packard recalls 78,740 notebook computer battery groups to produce during May of 2008 by LG of July of 2007 in China. --Shanghai asks for widely and amounts to two Sony liquid crystal TVs videoing and announcing recalling in December of 2010 to 7038 of production during March of 2011 in April, this involves recalling the incident of color TV products for the first time at home. To that the frequent electrical home appliances have recalled the incident recently, the edge wave in the land of Deputy Secretary-general of electronic association of dealers of China is pointed out precisely: "The essence of recalling the incident is a quality problem, relate to economic cycle on one hand, may take the place of the scamp work that the worker causes overseas in order to lower costs; Reflect foreign brand these to the intersection of Chinese and attention of consumer too on the other hand. " In the electrical home appliances that consumers went through recall the incident, the consumers of a gleam of city such as being many and Beijing-Shanghai complain: "For a small hairdryer, it is sent the service station far away that run by oneself, really troublesome. " The big bodyguard of the electrical home appliances observer says refinedly, " this kind recalls the surface and sees to respect consumers, have not considered consumer's actual demand in operation, has not offered the spare machine, not changed time clearly, it is very apt to let the question products continue endangering consumers. " The more excessive one is, the specific foreign brand, to sold Chinese consumers' defective products and did not even recall to recalling unexpectedly. A few days ago, LG, to a " question " Do not respond, not recall, initiate numerous consumers discontented and safeguarding the rights independently. It is reported, by more than 30 LG " questions " The group of lawyer that the cellphone subscriber made up has already received the letter in reply of State Bureau of Quality Testing, call " the intersection of LG and Company since putting the Model LGKT878 mobile phone into the market in May of 2009, appear the intersection of battery case and fracture, the intersection of signal and fine easy question of crashing etc. successively. " Behind the foreign electrical home appliances recall the difficult one, " the electrical home appliances products recall the regulation " difficult that the consumers that the omission initiate safeguard the rights. Last July, the websites of legal system office of the State Council announced " the home electric equipment products recalled the regulation " (draft) ,But not issued and implemented yet. According to the draft regulation, for instance, producers violate the electrical home appliances and recall obligation and too overdue to change one, can impose a fine less than 30,000 yuan. After this regulation is implemented, will fill the gap that our country recall the system with electric apparatus trade. Staff reporter Hu XiaoJing

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